Eduroam

Eduroam (educational roaming), is a single, secure, wireless internet service available at GU-Q and many other participating institutions worldwide.

GU-Q Staff, faculty and students can use this wireless network across GU-Q campus and at any institution that participates in the eduroam service. Once your wireless device is setup for use at GU-Q, it will work at any eduroam location. Further information about eduroam can be found at http://www.eduroam.org.

GU-Q operates both a “home” and a “visited” eduroam wireless service.

If you are a staff, faculty or student at GU-Q, see the Eduroam Home Service Setup Instructions below.

If you are a visitor to GU-Q from another institution, see Visited Service (Visitors from other institutions) below.

There are a number of benefits to the eduroam wireless service:

  • You will not need a guest or visitor account when connecting to eduroam in other institutions
  • Once your device is set up, it will automatically connect when there is an eduroam service within range – there is no further configuration required
  • You will be able to access all of GU-Q’s online resources remotely

Eduroam Home Service Setup Instructions (GU-Q Staff, Faculty and Students)

Instructions on how to configure your device to connect to the eduroam wireless network at GU-Q.

1) Click on the WiFi symbol at the bottom right corner, choose the network Eduroam and click on connect.

Image showing the WiFi connection process on Windows 10

2) In the log in window please use your GUQ credentials. Be aware Eduroam requires as username your NetID plus the domain name qatar.georgetown.edu. Click on OK.

Image showing the eduroam wifi asking for the username and password on Windows 10

3) You are connected.

Image showing the Wifi in a connected state on Windows 10

‘Users with Cisco AnyConnect software, please follow the following instructions to connect to Eduroam’.

1) Open your Cisco AnyConnect Secure Mobility at the bottom right corner.

Image highlighting the Cisco VPN app on Windows 10 system tray

2) Now, in the drop-down menu. select the Wi-Fi Network Eduroam

Image highlighting the eduroam network in the Cisco VPN app on Windows

3) If the following windows appears be sure to select PEAP, if not go to step 4.

Image showing the configuration settings for the eduroam network on the Cisco VPN on Windows 10

4) In the log in window please use your GUQ credentials. Be aware Eduroam requires as username your NetID plus the domain name qatar.georgetown.edu. Click on OK.

Image showing the Cisco VPN app asking for the username and password for the eduroam connection on Windows 10

5) You are connected!

Image showing the connected state of the eduroam network on Cisco VPN on Windows 10

1) Click on your WiFi sign and choose Eduroam from the menu.

Image highlighting the eduroam network in the WiFi dropdown on Mac

2) In the log in window please use your GUQ credentials. Be aware Eduroam requires as username your NetID plus the domain name qatar.georgetown.edu . Click on Join.

Image showing the credentials being asked by the network on connecting to it on a Mac

3) Click on “continue”.

Image showing the Mac verify certificate screen when connecting to the Eduroam network

4) You are connected.

Image showing the connected state of the wifi network on Mac

1) On your android mobile phone open the Wireless and Network settings.

Image highlighting the Wireless & Networks option in the settings on Android

2) choose the Eduroam Network.

Image highlighting the eduroam connection in the Wi-Fi settings

3) In the log in window please use your GUQ credentials. Be aware Eduroam requires as username your  NetID plus the domain name qatar.georgetown.edu . Click on connect.

Image showing the configuration and credentials for connecting to the eduroam network on Android

4) You are connected.

Image showing the connected state of the wi-fi network on Android

1) In your WiFi settings please choose the Network Eduroam.

Image showing the Wi-Fi options in the settings on iOS

2) Trust the certificate.

Image showing iOS asking to trust the certificate before connecting to the eduroam network

3)In the log in windows please use your GUQ credentials. Be aware Eduroam requires as username your NetID plus the domain name qatar.georgetown.edu . Click on join.

Image showing the credentials screen to enter the username and password for the eduroam network on iOS

4) You are connected.

Image showing the wi-fi connected state on iOS

Protecting your account details

GU-Q Staff, faculty and students must not share or encourage the sharing of eduroam credentials between each other. For instance, a GU-Q student might want to provide temporary wireless access for a friend or a visiting lecturer from a non-eduroam organisation. It should be clear that this is not acceptable or safe practise.

Your password is not simply something that provides network access but is also a critical part of your online identity i.e. it is like a credit card details and MUST NOT be shared with anyone.

Lending your eduroam credentials to a friend would result in you being held accountable for any misuse. It’s also worth remembering that these credentials not only provide access to wireless network, but will provide access to e-mail, file storage and VPNs that may contain highly personal and sensitive information.

Visited Service (Visitors from other institutions)

Visitors from an institution that provides an eduroam “home” service for their staff, faculty and students should be able to use eduroam at GU-Q.

Before your visit, you should set up your device according to your own organisation’s instructions. Instructions on this page will only work for GU-Q staff, faculty and students.

If you have already configured your laptop/mobile device, you should be able to connect to the “eduroam” wireless network (SSID) at GU-Q’s Humanitarium building.

The operation of eduroam is dependent on operation of the other Wi-Fi networking services within GU-Q. If you have pre-configured your eduroam connection as per instructions provided by your home institution and are still having difficulty connecting, please check if there are any issues with your institution’s IT helpdesk.

If you have any issues connecting to eduroam, support should be provided by your institution’s IT helpdesk.

Whilst using eduroam, you are bound not only by the Georgetown University’s IT Acceptable Use Policy and any similar policies in your own institution.

Before Travelling to another institution:

It is advisable to check before visiting any eduroam institution, what level of service is provided. In particular, your laptop should be configured correctly for eduroam before you visit the remote site. A list of those already participating in the eduroam initiative and the level of service they provide for visitors is available at Participating Institutions.

Ensure you have configured your device for the eduroam connection.