Ways to Protect Yourself Online

Cyber security is always a high priority and possible attacks should be taken seriously, we remind you of some cyber security tips to follow:

  • Be extra vigilant about phishing emails, especially related to COVID-19. These could be anything from urgent instructions sent by management, to emails encouraging you to read the latest COVID-19 news through attachments, websites talking about cures, or suggested vaccines.
  • NEVER RESPOND TO A REQUEST FOR YOUR PASSWORD sent by email even if the request appears legitimate. IT staff will NEVER ask for your password.
  • If you receive a suspicious call asking you to grant access to your computer to fix an IT issue, only follow the instructions if you are expecting a call from IT and have verified the authenticity of the call and the caller.
  • Never leave your laptop unattended, always lock it.
  • Should any of your devices be lost or stolen, report it immediately to the IT Help Center guqhelpcenter@georgetown.edu
  • Confidential information is still confidential, so use the same care as you would if you were in the office.
  • Keep your Operating System, Browser, and Applications patched to current releases
  • Use Antivirus software (keep it updated too) and enable the firewall on your computer
  • Avoid visiting unknown websites or downloading software from untrusted sources.
  • Keep your data in the cloud (BoxGoogleZoom, etc) instead of downloading it to your computer
  • Use Zoom for virtual meetings, conference calls, and to collaborate with your colleagues. Should other software be required, please consult with the IT Help Center guqhelpcenter@georgetown.edu. Avoid using or downloading any free non-approved software.
  • University leadership will continue to send regular updates via email. Please monitor your georgetown.edu email account closely for the latest information.