Committed to making IT work
As business enablers, we facilitate high-quality teaching, learning and research for the community, through reliable, effective, secure, accessible and scalable IT solutions
Get in-touch…
If you require IT or AV support, please contact us via email guqhelpcenter@georgetown.edu or call us on +974 4457 8130.
In addition, you can register an issue or submit a request by accessing the IT Help Center Website. We are available 8:00 A.M. – 5:30 P.M. Sunday to Thursday.
We are located in the Georgetown University Qatar Humanitarium building, on the Lower Ground Floor (Basement), Room LE09, next to the Mailroom.
Faculty can contact AV Support via email guqhelpcenter@georgetown.edu to book a classrooms tech training session. In addition, faculty can view the video content here that includes ‘How to’ short video tutorials.
For technical help with Canvas or other forms of educational technology, or for assistance with online or remote teaching, faculty can seek support or a one-on-one consultation by emailing James Olsen at james.olsen@georgetown.edu. There is also a dedicated 24/7 support line for Canvas at +1 833 476 1171 and a live chat request from within Canvas.
For additional resources and assistance with online or remote teaching, faculty should consult the University’s Instructional Continuity website or email cndls@georgetown.edu or edtech@georgetown.edu for support during DC business hours.
